If you have been looking for electricians for more than a few minutes then I don’t have to tell you it is not an easy task. Will hiring any company whose ad jumps out at you ensure that you are getting the right electrician for you and your family’s safety? Remember big expensive ads will not always translate into better workmanship and customer service. Often randomly selected electrical contractors out of the phonebook or from an online source can cause you more problems during your home improvement project.
Often times the number one problem we hear about regarding electrical companies is poor communication with their customers. With any electrical project, large or small, residential or commercial, good two-way communication is vital for the success of both the business relationship and the project itself. Often times disasters or confusion can be avoided with a brief phone call.
When contacting an electrician, regarding your electrical work you will want to get the following information:
You will always want to first, ask your electrician for his/her License Number. (This information can be obtained from a company’s website and/or advertisement) Then you will want to inquire about the type of insurance policy the electrical contractor carries.
With this information, I suggest contacting the local Building Department and sending a simple email asking the electrical inspector if the type of policy the electrical contractor has is appropriate for the work you are going to have done. You may also consider asking the company that carries your homeowner’s insurance the same question and making sure the policy covers YOUR property in case of any unforeseen occurrences. More information from our electricians here @ https://goodelectricsa.com
I suggest asking for no fewer than three local references that will allow you to contact them via telephone and/or email. I recommend first sending an email introducing yourself and letting them know the reason for your inquiry and that the electrician gave you their contact information. After an acceptable amount of time (I recommend 24 hours) give the person a call making sure to reference the prior email you sent.
Make sure to ask polite but probing questions. You want to ensure this person was actually a customer and not just someone doing his electrician friend a favor by talking highly of him. Ask about the specific type of work he/she had done. How did they usually communicate with the electrician was it via the phone, email, or face-to-face interaction. Find out if this electrical contractor was punctual. Also, ask whether there were any unexpected changes to the project and how those were handled.
You will want to be brief but make sure you get all the information you need to make an informed decision. ALWAYS send a thank you email to the person you contacted, remember this person is your neighbor and was nice enough to answer your questions.
Remember it is your responsibility to ensure that you choose the right electrician for your family and/or property’s safety and security. In today’s economy price will be a big factor but if you choose a trustworthy and honorable electrician, more often than not he/she will be fair when it comes to their pricing.
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